Modern Aesthetics Policies

CANCELLATION + NO SHOW POLICY - We understand that some emergencies occur that prevent you from notifying us about canceling or rescheduling your appointment. To assist us in maintaining a high level of customer service and meeting the needs of our schedules, Modern Aesthetics requires a valid credit card on file to secure all reservations. Should you need to cancel your appointment less than 24 hours before your appointment, a $75 fee will be charged to the credit card listed on account.

LATE POLICY-  If you are running late for your appointment for ANY reason, we ask you to promptly contact the office directly by phone, so we may alert your provider in advance. We allow a 15 minute grace period to any unforeseen delays, however If you arrive more than 15 minutes after your appointments start time, you may be required to reschedule to a different day and may be subject to the cancellation fee.

PRODUCT RETURN POLICY - We gladly accept unopened revision skin care product returns within 14 days of purchase in the form of an exchange of equal or greater value. We do not accept product returns for a refund.

PAYMENT POLICY - All payments are required in full at the time of service rendered or product purchase. We gladly accept payments in the form of cash, or credit card (Visa, Master Card, Discover, Amex) Financing options are also available via CARE CREDIT. Leaving a gratuity is based solely on the discretion of the client on select services.

SERVICE REFUND POLICY - We do not offer refunds on services. In the event you are not fully satisfied with your injectable service we do offer complimentary follow up visits, within 14 days of your original appointment to address any concerns and/or make any necessary adjustments. We encourage clients to maintain consistency with their original provider for optimal service and rapport. We understand that personal dynamics can vary and we will accommodate this on a case-by-case basis.